Help & Support

Frequently Asked
Questions.

What is SynthIQ?

SynthIQ is an AI-powered learning platform designed to help students study smarter through explanations, quizzes, flashcards, and AI assistance.

Who is SynthIQ for?

SynthIQ is built for students, learners, and anyone looking for faster and clearer ways to understand topics and revise effectively.

What tools does SynthIQ include?

SynthIQ currently includes:

What is the Explain feature?

Explain provides simplified, step-by-step breakdowns of topics to make learning easier and more understandable.

What does the Flashcard tool do?

The Flashcard tool helps you create, save, and review study cards for revision and memorization.

What is the Quiz feature used for?

Quiz helps test your understanding and improve retention through AI-generated questions.

What does the Corrector tool do?

Corrector improves and fixes writing by correcting grammar, clarity, and overall text quality.

Can I save my study materials?

Yes. SynthIQ includes storage features that allow you to save flashcards, explanations, and other study content.

Is there a free plan?

Yes. SynthIQ offers a free plan with access to core features and limited usage. See

What subscription plans are available?

SynthIQ currently offers:

Each plan includes different token limits, storage capacities, and feature access.

What are tokens?

Tokens are used to measure AI usage on the platform, including chats, explanations, and generated content.

Can I upload files?

Yes. Paid plans include file import support with different upload limits depending on the subscription tier. See plans

Is SynthIQ available on mobile?

Yes. SynthIQ is accessible through modern mobile and desktop browsers.

Are AI responses always accurate?

While SynthIQ aims to provide high-quality answers, AI-generated responses may occasionally contain mistakes. Important information should always be verified independently.

Is my account secure?

Users are responsible for keeping their account credentials secure and protecting access to their account.

Does SynthIQ offer refunds?

Refunds may be available for technical issues or billing errors, according to the platform's refund policy.

Can features change over time?

Yes. SynthIQ may update, improve, or modify features as the platform evolves.

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